1: Improve external customer service.
Respond to all citizen complaints within 48 hours from time
received. Complaints will be handled internally on the AS400 work order
Goal 2: Improve traffic flow in areas where construction is being
performed on City right-of-way.
Review closure requests on adjacent arteries to ensure proper
function. Ensure that access to residences and business’s is maintained
with a maximum closure radius of one block from the area of construction.
Require “local traffic only” in lieu of “road closed” when type of
closure will allow. Review Permits issued for road closures and coordinate
with utility work in the City. Permits for road closures will be reviewed
within 72 hours from date of request and will be tracked on the computer.
Goal 3: Improve internal
1. Assist all
Departments in the preparation and evaluation of RFPs/RFQ’s to ensure
contractors have the expertise and
experience to perform the work requested. Assist
client departments in establishing
and implementing schedule. Respond to requests
within 48 hours and update progress
on a monthly basis.
4: Improve the Environment.
Ensure that private developments provide proper drainage and comply
with the Land Development Regulations that are applicable to the City
Engineer. Review and Comment on private development plans to ensure
compliance with City codes and ordinances. Plan review will be provided to
the Development Review Committee at its monthly meeting either verbally
and read into the minutes or in writing if the level of detail dictates.
Review comments and recommendations will be forwarded to the Planning
Board and City Commission. Assist Utilities and Engineering Services
Departments in design process for sanitary and stormwater replacement and
construction. Respond to requests for assistance within 48 hours and
update progress on a monthly basis.
5: Improve traffic flow in the City.
Review requests for Traffic control devices (4 way stop signs,
traffic signals, speed tables or humps, etc.) and provide recommendations
to City Manager. Implement findings of “speed” study by January 2003
Review of traffic control requests within 7 days and complete within 30
days depending on the availability of information. If necessary task
consultants to perform the requested work. Completion within 60 days of
task order approval
6: Employee Training
City Engineer and will complete core program by September 2002.
7: Improve Employee morale
Participate in City picnics to encourage associates. Lead by
example! Survey Department employees annually for recommendations on how
the Department can improve.
8: Rewrite/update and maintain State Land Management plans (LMP) by end of
Berg Property, provide annual report by May 30, 2003
Smathers Beach, review existing LMP and schedule revisions as
necessary by May 2003
Parcel 40 (rear of Oceanwalk, Blimp Pad). Review existing LMP and
schedule revisions as necessary by February 2003.
Goal 9: Assist in the
Mayors initiative “Clean Key West”
Participate in the Clean Key West Committee.
10: Monitor Sick Leave and Overtime usage to minimize abuse and overtime impacts.
Monitor sick leave and overtime usage on spreadsheet to observe
trends. Overtime is not anticipated or budgeted.
11: Write Debris management Plan (DMP) by April 30, 2003.
State of Florida requires DMP in order to participate in
reimbursement for Hurricane damage.
12: Write Contract specifications for Traffic Signal Battery Backup System
Contract specifications by December,
Back to main
City Engineer menu